Medical Service Rental Coordinator

Norco•Boise, ID

5d•Onsite

About The Position

Norco is seeking a Medical Service Rental Coordinator to coordinate medical equipment service calls and customer-owned medical equipment repairs. The role also supports rental order fulfillment, equipment inventory and monitoring, freight processing, testing, cleaning, repairs, and preventive maintenance. The position requires adherence to established procedures, policies, and safety rules, along with maintaining an organized work area and performing other tasks as assigned or necessary. The position is based at 1125 W Amity Rd, Boise, ID 83705. Norco is a family- and employee-owned company headquartered in Boise, Idaho, with more than 70 branches across several western states. Its business includes gas manufacturing and distribution and the sale of welding, safety, and medical equipment and supplies.

Requirements

High school graduate or equivalent.
Responsible and cooperative attitude.
Ability to repair electric beds and wheelchairs.
Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients or clients, vendors, and other Norco personnel.
Ability to communicate information accurately by telephone and in person, using good customer service and employee relations skills.
Ability to enter data accurately into a computer and acquire a working knowledge of software applications applicable to the position.
Ability to lift equipment weighing up to 50 pounds frequently and beds weighing over 100 pounds.
Ability to work in an environment with fumes, odors, dust, gas, and poor ventilation.
Ability to perform tasks requiring manual dexterity, including grasping, pushing, pulling, lifting, and using hand and power tools.

Nice To Haves

Previous experience in respiratory equipment repair.

Responsibilities

Fill rental orders and communicate with branch stores about their status as necessary.
Receive incoming freight, update the NAR log with equipment issues, and separate items requiring quarantine.
Remove items from new inventory and convert them to rental status as needed.
Monitor warehouse equipment quantities and help evaluate the need to order replacement equipment.
Complete quarterly rental inventory as directed.
Perform functional testing on various types of medical equipment.
Clean the outside of the Medical Service warehouse as necessary, including sweeping, mopping, and emptying trash.
Repair and perform preventive maintenance on various types of medical equipment, focusing on hospital beds and wheelchairs.
Follow established procedures, policies, and safety rules.
Keep the work area well organized.
Perform other tasks as assigned or necessary.

Benefits

Employee Stock Ownership Plan (ESOP).
Health insurance.
Vision insurance.
Dental insurance.
Health Savings Account (HSA).
Medical and Dependent Care Flexible Spending Accounts (FSA).
Life insurance provided at no cost to the employee through GAWDA.
Supplemental accident, disease, and life insurance through Colonial Life Insurance.
Employee tuition reimbursement.
401(k) with employer matching.
Employee discount on products sold by Norco.