Hybrid-Remote Medical Scribe (AZ Residents Only)

Lifelancer • Glendale, AZ

5d • Hybrid

About The Position

Oak Street Health is hiring a full-time Medical Scribe, also called a Clinic Informatics Specialist (CIS), to support primary care providers with clinical documentation so they can focus on patient care. The Scribe joins providers throughout the patient-care journey: preparing for the day’s visits, observing and documenting encounters in real time, and helping with follow-up steps. The role also supports accurate, specific, and timely documentation, care-gap identification, and the documentation of chronic conditions using ICD-10 and CPT coding.

The position includes extensive on-the-job training in clinical workflows, value-based medicine, preventive care for chronic conditions, clinical documentation, population-health data, and team-based care. The role is intended for candidates able to commit at least one year, with two or more years considered ideal. It may suit people preparing for medical or other health-related careers, including health informatics, public health, healthcare administration, or medical coding.

This role is based at the Glendale, Arizona clinic and is available only to Arizona residents. It is onsite during a 90-day probation and training period. After that, a hybrid schedule may be available: two days per week from home and three days onsite, coordinated with direct management. The stated schedule is approximately 40–45 hours per week during clinic hours, with predictable hours and break times.

Requirements

• Knowledge of medical terminology and common medications, gained through pre-medical education or prior clinical experience.
• Prior clinical experience, including shadowing and/or volunteering.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability to type at least 70 words per minute.
• Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent attendance and ability to work in person in the clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Must live in Arizona.

Nice To Haves

• Prior scribe or transcription experience.
• Fluency in Spanish, Polish, Russian, or another language spoken in the communities served.

Responsibilities

• Join the provider in the exam room, observe patient visits, and document encounters in real time.
• Record structured patient notes, including the history of present illness, assessment, plan, and physical examination.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure documentation is accurate and specific.
• Request and review medical records.
• Use Oak Street Health population-health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals, address tasks, and provide other administrative support to the provider and care team.
• Perform other duties as assigned.

Benefits

• Paid vacation and sick time.
• 401(k) matching options and retirement savings options.
• Medical, dental, and vision coverage.
• Wellness programs and other resources supporting colleagues’ and families’ well-being.
• Continuing education stipends.
• Leadership development opportunities.
• Opportunities for increased responsibility and rapid advancement.
• CVS Health bonus, commission, or short-term incentive program eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed