Hybrid-Remote Medical Scribe (AZ Residents Only)

CVS Health•Glendale, AZ

4d•Hybrid

About The Position

Oak Street Health is hiring a full-time Medical Scribe, also known internally as a Clinic Informatics Specialist, to support primary care providers with accurate, specific, and timely clinical documentation. The Scribe supports providers throughout the patient-care journey by planning for visits during morning huddles, observing and documenting encounters in the exam room, and assisting with follow-up steps. The role also supports identification and closure of care gaps and involves documentation and care of chronic conditions, including ICD-10 and CPT coding. The position is based at the Glendale, Arizona clinic and requires the employee to live in Arizona. It begins onsite during a 90-day probation and training period. After that period, a hybrid arrangement may be available: two days per week from home and three days onsite, with days coordinated with direct management. The role offers extensive on-the-job training in clinical workflows, value-based medicine, preventive care for chronic conditions, documentation, population health data, and team-based care. The posting recommends committing at least one to two years to the role. This opportunity may suit people preparing for medical, physician assistant, or nurse practitioner programs, as well as those pursuing health informatics, public health, healthcare administration, medical coding, or related careers. The position typically requires approximately 40–45 hours per week during clinic hours, with predictable hours and break times.

Requirements

Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
Prior clinical experience, including shadowing and/or volunteering.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Ability to adapt to new workflows and quickly learn concepts and skills.
Ability to type at least 70 words per minute.
Ability and willingness to take direction, work as part of a patient-care team, and adapt to the provider’s working style.
Ability to work independently within the role’s scope.
Excellent attendance and ability to work in person in the clinics.
Ability to commit to at least one year in the role; two or more years is ideal.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.
Must live in Arizona.

Nice To Haves

Fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served.
Prior scribe or transcription experience.
A commitment of two or more years is ideal.

Responsibilities

Join the provider in the exam room, observe patient visits, and document encounters in real time.
Create structured encounter notes, including the history of the present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with providers to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street Health population health tools to support clinical documentation improvement.
Prepare for and support Daily Huddles and Clinical Documentation Reviews.
Consult with providers about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide administrative support to the provider and care team.
Support the care team with additional clinical documentation responsibilities and other duties as assigned.

Benefits

Paid vacation and sick time.
401(k) match options and retirement savings options.
Health insurance, including medical coverage.
Vision coverage.
Dental coverage.
Leadership development opportunities.
Continuing education stipends.
Paid time off.
Wellness programs.
A CVS Health bonus, commission, or short-term incentive program may be available in addition to base pay, subject to eligibility.