Medical Scribe

CVS Health•Midwest City, OK
•$17 - $26•Onsite

About The Position

The Medical Scribe, also known internally as a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers by providing accurate, specific, and timely clinical documentation. Scribes support the patient care journey by huddling with providers before visits, observing and documenting encounters in the exam room, and assisting with follow-up tasks after visits. They develop expertise in Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, and care-gap identification. On-the-job training covers clinical workflows, value-based medicine, preventive care, documentation, population health data, and team-based care. The role is an in-person, full-time position working approximately 40–45 hours per week during clinic hours, with predictable hours and breaks. Candidates should be prepared to commit at least one year, with two or more years ideal.

Requirements

  • Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
  • Advanced listening and communication skills.
  • Strong computer literacy and ability to learn new technical workflows.
  • Ability to adapt to new workflows and quickly learn concepts and skills.
  • Ability and willingness to take direction and work as a member of a patient-care team, adapting to the provider’s working style.
  • Ability to be a self-starter within the role’s scope.
  • Excellent attendance and ability to work in person in clinics.
  • Ability to commit to at least one year in the role; two or more years is ideal.
  • Ability to work approximately 40–45 hours per week during clinic hours.
  • Compliance with hospital and Oak Street Health policies, including HIPAA.
  • US work authorization.
  • Fluency in Spanish, Polish, Russian, or another language spoken in the communities served, where indicated.

Nice To Haves

  • Prior clinical experience, including shadowing and/or volunteering.
  • Prior scribe or transcription experience.
  • Ability to type at least 70 words per minute.

Responsibilities

  • Join providers in exam rooms to observe patient visits.
  • Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
  • Assign appropriate CPT and ICD-10 codes.
  • Prepare after-visit summaries.
  • Consult with providers to ensure accurate and specific documentation.
  • Request and review medical records.
  • Use Oak Street Health population health tools to support clinical documentation improvement.
  • Prepare for and support daily huddles and clinical documentation reviews.
  • Consult with providers about clinical documentation opportunities.
  • Place orders and referrals.
  • Address tasks and provide other clinical-documentation-related support to providers and the care team.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ physical, emotional, and financial well-being, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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