Medical Scribe

CVS Health•Atlanta, GA
•$17 - $28•Onsite

About The Position

Oak Street Health’s Medical Scribe supports primary care providers by documenting patient care so providers can focus on delivering care. Scribes prepare for the day’s visits with providers, observe and document encounters in the exam room, and help with follow-up tasks. The role also serves as a clinical documentation assistant, supporting accurate, specific, and timely documentation and helping providers identify and close care gaps. Scribes receive on-the-job training in clinical workflows, value-based medicine, chronic-condition prevention and care, clinical documentation, population health data, and team-based care. The position is suited to people interested in gaining paid clinical experience or pursuing careers in medicine, health informatics, public health, healthcare administration, medical coding, or related fields. The employer recommends a commitment of at least one to two years.

Requirements

  • Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
  • Advanced listening and communication skills.
  • Strong computer literacy and ability to learn new technical workflows.
  • Ability to adapt to new workflows and quickly learn concepts and skills.
  • Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider’s working style.
  • Ability to be a self-starter within the role’s scope.
  • Excellent attendance and ability to work in person in clinics.
  • Ability to commit to at least one year in the role; two or more years is ideal.
  • Ability to work approximately 40–45 hours per week during clinic hours, with predictable hours and break times.
  • Compliance with hospital and Oak Street Health policies, including HIPAA.
  • US work authorization.
  • Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served where indicated.

Nice To Haves

  • Prior clinical experience, including shadowing and/or volunteering.
  • Prior scribe or transcription experience.
  • Ability to type 70 or more words per minute.

Responsibilities

  • Join providers in exam rooms to observe patient visits.
  • Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
  • Assign appropriate CPT and ICD-10 codes.
  • Prepare After Visit Summaries.
  • Consult with providers to ensure accurate and specific documentation.
  • Request and review medical records.
  • Use population health tools to support clinical documentation improvement.
  • Prepare for and support Daily Huddles and Clinical Documentation Reviews.
  • Consult with providers about clinical documentation opportunities.
  • Place orders and referrals.
  • Address tasks and provide other clinical documentation support to the care team.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and sick time.
  • 401(k) retirement savings options with matching options.
  • Health insurance, including medical, dental, and vision coverage.
  • Leadership development opportunities.
  • Continuing education stipends.
  • Paid time off.
  • Wellness programs.
  • Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility.
  • Potential eligibility for a CVS Health bonus, commission, or short-term incentive program.
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