Hybrid-Remote Medical Scribe (AZ Residents Only)

CVS Health • Glendale, AZ

5d • $17 - $28 • Hybrid

About The Position

Oak Street Health’s Medical Scribe supports primary care providers by creating accurate, specific, and timely clinical documentation so providers can focus on patient care. Scribes plan for the day’s visits with providers, observe and document patient encounters in real time, and follow up after visits to assist with next steps. They also support clinical documentation improvement and administrative needs for their provider and care team.

Scribes develop expertise in Oak Street Health’s value-based care model, chronic condition documentation, ICD-10 and CPT coding, clinical workflows, preventive care, population health tools, and team-based care. The role includes extensive on-the-job training. The position is hybrid-remote for Arizona residents: after a 90-day probation and training period, the hybrid option is two days per week from home and three days onsite, with days coordinated with direct management. The job is based at 6052 N 59th Ave., Glendale, Arizona. Candidates should be prepared to work approximately 40–45 hours per week during clinic hours and are asked to commit to at least one year, with two or more years ideal.

Requirements

• Knowledge of medical terminology and common medications, from a pre-medical degree or prior clinical experience.
• Prior clinical experience, including shadowing and/or volunteering.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn concepts and skills.
• Ability to type 70 or more words per minute.
• Ability and willingness to take direction, work as part of a patient-care team, and adapt to the provider’s working style.
• Ability to work independently within the role’s scope.
• Excellent attendance and ability to work in person in the clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Must reside in Arizona.

Nice To Haves

• Prior scribe or transcription experience.
• Fluency in Spanish, Polish, Russian, or another language spoken in the communities served.
• Two or more years of commitment to the role is ideal.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare after-visit summaries.
• Consult with providers to ensure documentation is accurate and specific.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and clinical documentation reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide additional clinical-documentation-related support to the care team.
• Perform other duties as assigned.

Benefits

• Paid vacation and sick time.
• 401(k) match options and retirement savings options.
• Health insurance, including medical, vision, and dental coverage.
• Continuing education stipends.
• Leadership development opportunities.
• Paid time off.
• Wellness programs.
• CVS Health bonus, commission, or short-term incentive program eligibility, in addition to base pay, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed