Medical Scribe

CVS Health • Englewood, IL

7d • Onsite

About The Position

The Medical Scribe, known internally at Oak Street Health as a Clinical Informatics Specialist (CIS), supports primary care providers by documenting clinical encounters so providers can focus on patient care. The role follows the patient care journey, including morning huddles, real-time observation and documentation during visits, and follow-up after visits to support next steps. Scribes develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and use that knowledge to help providers identify and close care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care, documentation, population health data streams, and team-based care. The role is suited to candidates seeking practical paid clinical experience or careers in health informatics, public health, healthcare administration, medical coding, and related fields. Candidates are asked to commit at least one year, with two or more years ideal. This is a full-time, in-person clinic position, generally requiring approximately 40–45 hours per week during clinic hours, with predictable hours and break times.

Requirements

• Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction, work as part of a patient-care team, and adapt to the provider's working style.
• Ability to be a self-starter within the role's scope.
• Excellent job attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type at least 70 words per minute.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide administrative support to the provider and care team.
• Support the care team with additional responsibilities related to clinical documentation.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed