Medical Scribe

CVS Health • Greensboro, NC

11d • $17 - $28 • Onsite

About The Position

At Oak Street Health, Medical Scribes, also called Clinical Informatics Specialists (CIS), support primary care providers as clinical documentation assistants. Each Scribe is paired with one provider and joins them in exam rooms and team huddles, as well as preparing post-visit summaries. The role helps ensure documentation is accurate, specific, and timely. Scribes receive extensive training in Oak Street Health’s value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their work supports identifying and closing care gaps, chronic-condition prevention, and positive patient experiences.

This is an immersive, paid position intended to provide substantial clinical exposure, particularly for people pursuing pre-medical or healthcare administration pathways. The role is not hands-on patient care. Candidates should be prepared to commit at least one year, with two or more years strongly preferred, because providers and patients rely on the Scribe partnership. The position is full-time and clinic-based, with approximately 40–45 hours per week and predictable hours and breaks.

Requirements

• Minimum typing speed of 55 WPM.
• Commitment to the position for at least one year.
• Excellent job attendance and ability to work in person at the clinic for approximately 40–45 hours per week, with predictable hours and break times.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical processes.
• Ability to work independently as a self-starter and to take direction as a team member.
• Ability to adapt to new workflows and quickly learn concepts and skills, particularly a paired provider’s processes and procedures.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• Ability to remain in a stationary upright position or move about the work area for approximately 6–7 hours of an 8-hour workday to perform core operational duties; reasonable accommodations are available to qualified individuals.
• US work authorization.

Nice To Haves

• Typing speed of 70 WPM or more is strongly preferred.
• Commitment of two or more years is strongly preferred.
• Recent graduate or current student, with full-time availability, in a healthcare-based degree program and interested in an administrative position that supports career goals.
• Experience in a detail-oriented role requiring a high level of accuracy, such as research, laboratory work, transcription, or scribing.
• Knowledge of medical terminology and common medications.
• Prior clinical experience, including shadowing or volunteering.
• Fluency in another language is a plus.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in a structured note, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with the provider to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with the provider on clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and support the care team with additional clinical-documentation-related responsibilities.
• Perform other administrative duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed