Medical Scribe

CVS Health • Greensboro, NC

10d • Onsite

About The Position

Oak Street Health Clinical Informatics Specialists, also called Medical Scribes, support primary care providers as clinical documentation assistants. Each Scribe is paired with one provider and joins them in the exam room, attends team huddles, and prepares post-visit summaries to support accurate, specific, and timely documentation. Scribes receive extensive training in Oak Street Health’s value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their work helps the interdisciplinary team identify and close care gaps, support preventive measures for chronic conditions, and provide positive patient experiences.

This is a paid, full-time, in-person position intended to provide substantial clinical exposure, particularly for people on a pre-med or healthcare administration track. It offers experience with chronic disease management and patient-care workflows before further professional healthcare study. Candidates should expect to commit at least one year, with two or more years preferred. This is not a hands-on patient care role. The position is based at the clinic in Greensboro, North Carolina, and requires approximately 40–45 hours per week with predictable hours and break times.

Requirements

• Minimum typing speed of 55 WPM; 70+ WPM is strongly preferred.
• Commitment to the position for at least one year; two or more years is strongly preferred.
• Excellent attendance and ability to work in person in the clinic approximately 40–45 hours per week, with predictable hours and break times.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical processes.
• Ability to work independently as a self-starter, accept direction, and contribute as a team member.
• Ability to adapt to new workflows and quickly learn concepts and skills, including a paired provider’s processes and procedures.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• Ability to remain in a stationary upright position or move about the work area for approximately 6–7 hours of an 8-hour workday to perform core duties.
• US work authorization.

Nice To Haves

• Recent graduate or current student in a healthcare-based degree program, with full-time availability and interest in an administrative position supporting career goals.
• Experience in a detail-oriented role requiring high accuracy, such as research, laboratory work, transcription, or scribing.
• Knowledge of medical terminology and common medications.
• Prior clinical experience, including shadowing or volunteering.
• Fluency in another language.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with the provider to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with the provider on clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and support the care team with documentation-related responsibilities.
• Perform other assigned administrative duties.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed