Medical Scheduler, Shea Orthopedic, 8a-4:30p

UofL Health•Louisville, KY
•Onsite

About The Position

The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler is a member of the healthcare team, with responsibilities commensurate with educational preparation and demonstrated competencies. The role includes direct interaction with patients of all ages. The position is based at ULP - Shea Orthopedics, 201 Abraham Flexner Way, Suite 100, Louisville, Kentucky. The listed schedule is 8:00 a.m. to 4:30 p.m.

Requirements

  • High school diploma or GED/equivalent.
  • Maintain patient confidentiality in accordance with HIPAA requirements.

Nice To Haves

  • Two years of scheduling experience in a multi-specialty clinic.

Responsibilities

  • Schedule follow-up and return office visits for patients.
  • Obtain pre-certification and pre-authorizations as needed.
  • Schedule medical tests and procedures for patients.
  • Explain procedure instructions to patients so they understand what is expected.
  • Call patients to schedule procedures and provide instructions, with a follow-up letter containing instructions.
  • Use Allscripts, Centricity Business, and online paging systems; retrieve information from other hospital systems.
  • Maintain patient confidentiality in accordance with HIPAA guidelines.
  • Exhibit friendly and helpful behavior.
  • Maintain compliance with company policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements to maintain confidentiality.
  • Perform other duties as assigned.
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