Medical Scheduler, Cardiology, Downtown, 8a-4:30p

UofL Health•Louisville, KY

1d•Onsite

About The Position

The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler is a member of the healthcare team, with responsibilities consistent with educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages. The position is based at UofL Health’s Rudd Heart and Lung location in downtown Louisville, Kentucky, and is listed with an 8:00 a.m.–4:30 p.m. schedule. UofL Health is a regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, and over 12,000 team members. Its mission is to deliver patient-centered care.

Requirements

High school diploma, GED, or equivalent.
Maintain patient confidentiality and comply with HIPAA privacy and security requirements.

Nice To Haves

Two years of scheduling experience in a multi-specialty clinic.

Responsibilities

Schedule follow-up and return visits to the office for patients.
Obtain appropriate pre-certifications and pre-authorizations as needed.
Schedule medical tests and procedures, including interventional invasive cardiology and electrophysiology procedures.
Discuss procedure instructions with patients to ensure they understand what is expected.
Call patients to schedule procedures and provide instructions by phone, then send a follow-up letter with instructions.
Use Allscripts, Centricity Business, and online paging systems.
Retrieve information from other hospital systems.
Maintain confidentiality of patient matters in accordance with HIPAA guidelines.
Exhibit friendly and helpful behavior.
Maintain compliance with company policies, procedures, and standards of conduct.
Comply with HIPAA privacy and security requirements.
Perform other duties as assigned.