Medical Scheduler, Cardiology, Downtown, 8a-4:30p

UofL Health•Louisville, KY
•Onsite

About The Position

The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments, tests, and procedures. The role is a member of the healthcare team, with responsibilities commensurate with educational preparation and demonstrated competencies. It includes direct patient interaction with patients of all ages.

Requirements

  • High school diploma or GED/equivalent.
  • Maintain patient confidentiality in accordance with HIPAA requirements.

Nice To Haves

  • Two years of scheduling experience in a multi-specialty clinic.

Responsibilities

  • Schedule follow-up and return visits for patients at the office.
  • Obtain pre-certifications and pre-authorizations as needed.
  • Schedule medical tests and procedures, including interventional invasive cardiology and electrophysiology procedures.
  • Discuss procedure instructions with patients to ensure they understand what is expected.
  • Call patients to schedule procedures and provide instructions by phone, followed by a letter with instructions.
  • Use Allscripts, Centricity Business, online paging systems, and retrieve information from other hospital systems.
  • Keep patient matters confidential in accordance with HIPAA guidelines.
  • Exhibit friendly and helpful behavior.
  • Maintain compliance with company policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements to maintain confidentiality.
  • Perform other duties as assigned.
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