Medical Scheduler, ENT, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team, with responsibilities commensurate with educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages. The position is based at Community Ear, Nose, Throat & Allergy, 4612 Chamberlain Lane, Suite 204, Louisville, KY 40241, and is listed for first shift, 8:00 a.m. to 4:30 p.m.
Requirements
- High school diploma or GED/equivalent.
- Two years of scheduling experience in a multi-specialty clinic is preferred.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return office visits for patients.
- Obtain appropriate pre-certification and pre-authorizations as needed.
- Schedule medical tests and procedures for patients.
- Discuss procedure instructions with patients to ensure they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, followed by a letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems.
- Retrieve information from other hospital systems.
- Maintain patient confidentiality in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, and standards of conduct.
- Comply with HIPAA privacy and security requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
