Medical Scheduler, Medicine, Downtown, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler supports staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler works as a member of the healthcare team, with responsibilities aligned with their educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages.
Requirements
- High school diploma or GED/equivalent.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return visits for patients.
- Obtain pre-certifications and pre-authorizations as needed.
- Schedule medical tests and procedures for patients, including interventional invasive cardiology and electrophysiology procedures.
- Explain procedure instructions to patients so they understand what is expected.
- Call patients to schedule procedures and provide instructions, followed by a letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems.
- Retrieve information from other hospital systems.
- Maintain patient confidentiality in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, and standards of conduct.
- Comply with HIPAA privacy and security requirements to maintain confidentiality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
