Medical Scheduler and Receptionist

Ryther•Seattle, WA
•$24 - $28•Onsite

About The Position

Ryther is seeking a Medical Scheduler and Receptionist to serve as a welcoming first point of contact for families seeking care. The role combines phone and appointment scheduling work with front-office and client acquisition responsibilities. The employee fields incoming calls, greets clients and visitors, and proactively contacts prospective clients and families to schedule their first appointments and help connect them with care.

Requirements

  • Phone and text handling skills.
  • Ability to de-escalate and remain composed when interacting with distressed people.
  • Ability to conduct outbound scheduling and convert inquiries into appointments.
  • Data-entry and basic computer proficiency.
  • Familiarity with EHR and HIPAA.
  • Reliable onsite attendance.
  • Commitment to Ryther’s mission, vision, and values.
  • Respect for diverse lifestyles, cultures, and abilities.
  • Team-oriented mindset and strong self-management skills.
  • Adaptability and a proactive approach to change and servant leadership.

Responsibilities

  • Handle incoming phone calls and texts.
  • Greet clients and visitors at the front desk.
  • Proactively contact prospective clients and families to schedule first appointments.
  • Convert inquiries and referrals into scheduled care.

Benefits

  • Medical, dental, and vision benefits.
  • 15 days of paid vacation, increasing to 17 days after the second year and by one day each year thereafter.
  • 10 sick days; vacation and sick time roll over.
  • Nine paid holidays and one floating holiday.
  • 40% off Aflac supplemental insurance and free Aflac identity theft protection.
  • 403(b) tax-deferred retirement plan.
  • $50,000 life insurance.
  • Eligibility for the federal Student Loan Forgiveness program through Ryther’s registered 501(c)(3) status.
  • Monthly bonus based on the number of scheduled referrals.
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