Imaging Receptionist/Scheduler

OneOncology•Huntsville, AL

About The Position

The Imaging Receptionist assists the imaging department by scheduling and confirming patient appointments, checking patients in, answering telephones, and completing other clerical and administrative tasks. The role involves direct patient contact, including verifying insurance and scheduling appointments, in a busy oncology/hematology clinic.

Requirements

High school diploma or equivalent.
At least one year of experience in a medical office setting, hospital, or imaging department.
Good communication skills with coworkers and outside business contacts.
Ability to multitask and commitment to excellence in patient care.
Basic computer, telephone, and teamwork skills.

Responsibilities

Greet patients, determine the purpose of their visit and which paperwork they need to complete, and direct them to the appropriate staff.
Ensure paperwork and orders are complete and accurate before providing them to imaging modalities.
Use office equipment, including computers, mail, and fax machines, to transmit information and documents.
Provide patients with relevant company information, such as department and office locations and available services.
Interface with other Clearview Cancer Institute schedulers, physician offices, and hospitals.
Schedule and confirm patient appointments.
Print lab labels for imaging patients with lab orders.
Answer telephone calls, address patients’ non-clinical questions, and direct clinical calls to appropriate staff.
Import and burn CDs.
Maintain a clean and orderly lobby throughout the day.
Attend work regularly and on time.
Perform other duties as assigned.