Imaging Scheduler

WVU Medicine

About The Position

Provides one-on-one guidance, support, education, referrals, care coordination, and other assistance to patients as they move through the healthcare continuum. The role coordinates appointments and related logistics, communicates with medical providers, and supports patients and family members in an acute medical setting. The scheduled shift is 9:30 a.m. to 6:00 p.m., with 40 scheduled hours per week.

Requirements

  • High school diploma or GED equivalent.
  • Ability to be scheduled for work based on the hospital’s operational needs.
  • Ability to deal tactfully and harmoniously with guests.
  • Effective communication with stakeholders, including patients, employer staff, and payer contacts.
  • Ability to work compassionately, supportively, and collaboratively with patients and families in an acute medical setting.
  • Good interpersonal and communication skills, including the ability to handle pressures related to serious life crises and chronic disease situations.

Responsibilities

  • Develop relationships with participating physicians and service providers.
  • Liaise with medical providers.
  • Guide patients to appointments.
  • Coordinate logistics for adherence to appointment plans.
  • Support patients’ family members.
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