Imaging Scheduler

WVU Medicine
•Onsite

About The Position

The Imaging Scheduler provides one-on-one guidance, support, education, referrals, care coordination, and other assistance to patients as they move through the healthcare continuum. The role works with patients, families, physicians, service providers, and other stakeholders to help coordinate appointments and care in an acute medical setting. The position is based at the THOM Outpatient Diagnostic Center in Charleston, West Virginia, and has a scheduled shift of 9:30 a.m. to 6:00 p.m., with 40 scheduled hours per week.

Requirements

  • High school diploma or GED equivalent.
  • Ability to be scheduled for work based on hospital operational needs.
  • Ability to deal tactfully and harmoniously with guests.
  • Effective communication skills with stakeholders, including patients, employer staff, and payer contacts.
  • Ability to work compassionately, supportively, and collaboratively with patients and families in an acute medical setting.
  • Good interpersonal and communication skills, including the ability to handle pressures related to serious life crises and chronic disease situations.

Responsibilities

  • Develop relationships with participating physicians and service providers.
  • Liaise with medical providers.
  • Guide patients to appointments.
  • Coordinate logistics for appointments to support adherence to care plans.
  • Support patients’ family members.
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