Imaging Receptionist/Scheduler

Clearview Cancer Institute•Huntsville, AL

About The Position

The Imaging Receptionist/Scheduler assists the imaging department with scheduling, patient check-in, telephone calls, and other clerical and administrative tasks. The position works in the imaging department of a busy oncology/hematology clinic and includes direct patient care, such as checking in patients, verifying insurance, and scheduling appointments. The employee must be able to sit at a desk and work on a computer for up to eight hours a day and perform a great deal of telephone work.

Requirements

Demonstrate good communication skills with coworkers and outside business contacts.
Be able to multitask and show a commitment to excellence in patient care.
Have basic computer, telephone, and teamwork skills.
Have a high school diploma or equivalent.
Have at least one year of experience in a medical office setting, hospital, or imaging department.

Responsibilities

Greet patients, determine the purpose of their visit and which paperwork they need to complete, and direct them to appropriate staff.
Ensure paperwork and orders are complete and accurate before providing them to the modalities.
Use office equipment, including a computer, mail, and fax machine, to transmit information or documents as needed.
Provide patients with relevant company information, including locations of departments, offices, and services.
Interface with other CCI schedulers, physician offices, and hospitals.
Schedule and confirm patient appointments.
Print lab labels for imaging patients with lab orders.
Answer telephones, respond to patients' non-clinical questions, and direct clinical calls to appropriate staff.
Import and burn CDs.
Maintain a clean and orderly lobby throughout the day.
Be at work regularly and on time.
Perform other duties as assigned.