Medical Records Specialist

Spire Orthopedic Partners•Village of Great Neck, NY

6d•$18 - $23

About The Position

The Medical Records Specialist organizes, manages, and maintains patient health records securely and confidentially. The role ensures that records are accurate, accessible, complete, and compliant with healthcare regulations and standards. It includes processing requests for records and amendments, supporting audits and data quality checks, managing communications and correspondence, and assisting with electronic patient charts and records related to emergency consultations and surgeries.

Requirements

High school diploma or equivalent.
Proficiency in using medical records and computer systems.
Strong verbal and written communication skills.
Strong customer service skills.

Nice To Haves

Two or more years of related experience.
Knowledge of chart audits.

Responsibilities

Collect, process, and maintain patient medical records and documentation.
Ensure records are complete, accurate, and compliant with legal and regulatory requirements.
Review, process, and respond to authorized medical-record requests from patients, healthcare providers, attorneys, and insurance companies.
Monitor medical-record requests through a third-party vendor and ensure timely release of information in accordance with HIPAA.
Review and respond to patient requests for amendments, communicating with physicians and the Manager to follow up and close out requests.
Assist with audits, coding reviews, and data quality checks.
Distribute and collect mail and faxes.
Communicate effectively with patients by phone, patient portal, or email.
Merge and achieve electronic patient charts.
Create and schedule emergency consultations and surgeries, and assist in obtaining operative reports.
Identify errors and promptly escalate issues to the Manager and/or Supervisor.
Perform other duties as assigned.