Medical Records Specialist

Arista Non-DVM•Durham, NC

51d•Remote

About The Position

The Medical Records Specialist works with the Care Navigation Team to improve efficiency and quality of care by ensuring that all patient medical records are readily available in an organized, easily accessible format. The Medical Records Specialist facilitates the new patient referral intake process by acquiring, organizing, appropriately summarizing, and tracking medical records from all providers involved in the current and historical care of an individual patient. This role recognizes that accurate and easily referenced medical records greatly impact the quality, cost, and outcome of care for every patient. The Medical Records Specialist will build a strong working relationship with the Care Navigation Team, which includes the Care Navigator and Hospital Logistics Expert. They will learn to read, understand, and honor the medical records and practice style of community general veterinary practice teams and the Arista specialty & emergency teams. The Medical Records Specialist will facilitate the ongoing client/patient journey by managing concise electronic medical records across systems.

Requirements

5+ years of experience working in healthcare - veterinary technician, nurse, or relevant clinical experience
High proficiency with Electronic Medical Record/PIMS systems as well as email, efax, PDF, and document scanning
Must be comfortable with medical terminology, medical records, and diagnostic reports
Extremely organized, detail-oriented, and self-motivated for an efficient working style
Clear and friendly verbal and written communication skills (in-person, telephone, texting, etc)
Ability to work independently while staying connected to a team
Commitment to exceptional customer service, high-quality care, and overall excellence
Ability to work remotely
Ability to meet any position-specific screening requirements
Must be at least 18 years of age at time of hire

Nice To Haves

Experience in both general practice and specialty/emergency veterinary medicine preferred

Responsibilities

Facilitate new patient referral intake process by acquiring, organizing, appropriately summarizing, and tracking medical records from all providers involved in the current and historical care of an individual patient
Recognize that accurate and easily referenced medical records greatly impact the quality, cost, and outcome of care for every patient
Build a strong working relationship with the Care Navigation Team, which includes the Care Navigator and Hospital Logistics Expert
Learn to read, understand, and honor medical records and practice style of community general veterinary practice teams and the Arista specialty & emergency teams
Facilitate the ongoing client/patient journey by managing concise electronic medical records across systems