Medical Records Specialist

DM Injury Law•Kansas City, MO

About The Position

The Medical Records Specialist supports the firm's personal injury practice by requesting, receiving, reviewing, and organizing medical records and related documentation throughout the life of a case. This role helps cases move forward by tracking requests, following up on outstanding records, verifying that information is complete and accurate, and maintaining organized case documentation. The specialist serves as a key point of contact for medical providers, builds positive relationships, and helps ensure case teams have the information needed to evaluate, negotiate, and resolve cases efficiently.

Requirements

  • High school diploma required.
  • Ability to prioritize tasks and stay on track in a deadline-driven environment.
  • Good written and verbal communication skills, with attention to detail.
  • Strong organizational skills and ability to manage multiple tasks and priorities.
  • Exceptional customer service and interpersonal skills, with the ability to build positive relationships internally and externally.
  • Reliable, dependable, and accountable, with strong follow-through.
  • Ability to work independently while contributing to a collaborative team environment.

Nice To Haves

  • Positive attitude, eagerness to learn, and willingness to take on new responsibilities.

Responsibilities

  • Request, receive, review, and organize medical records and related documentation throughout the life of a case.
  • Track requests and follow up on outstanding records.
  • Verify that information is complete and accurate.
  • Maintain organized case documentation.
  • Serve as a key point of contact with medical providers.
  • Build positive relationships and help case teams obtain information needed to evaluate, negotiate, and resolve cases efficiently.
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