Medical Records Specialist

HCA Healthcare • Dallas, TX

4d

About The Position

The Medical Records Specialist supports the HIM Director by managing Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable 3M 360 Encompass worklists, resolving unbilled accounts, and processing physician suspensions. The specialist serves as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

The role includes retrieving and reconciling discharged medical records; preparing, scanning, indexing, and validating medical record documents; and managing the retrieval, printing, storage, archiving, and retention of records and alternate media that cannot be scanned into HPF/MPF. The specialist may also assist with physician suspensions and birth certificate processing, including collecting and documenting birth information and helping parents complete required forms.

Requirements

• High school diploma or GED preferred.
• Previous hospital or medical office experience preferred.
• Previous experience handling patient health information, medical records document imaging, and/or medical records is strongly preferred.
• Complete state certification and continuing education if required for birth certificate processing.

Nice To Haves

• Hospital or medical office experience.
• Experience handling patient health information, medical records document imaging, and/or medical records.

Responsibilities

• Retrieve discharged medical records from hospital departments and reconcile them to ensure all records are accounted for.
• Facilitate retrieval and printing of medical records from storage, and store, archive, and retain documents and alternate media that cannot be scanned into HPF/MPF.
• Assist with physician suspensions by evaluating whether a physician should be suspended, preparing recommended suspension lists for approval, sending notice letters, and making reminder calls.
• Prepare medical records and loose documents for scanning.
• Scan medical record documents and index the documentation.
• Perform paper-document-to-PC-screen quality-control validation to ensure all documents associated with each record have been scanned.
• Complete any state-required certification and continuing education for birth certificate clerk duties, following state-defined guidelines and processes.
• Interact with parents to collect and document birth information, deliver appropriate forms, and guide them in completing the forms.
• Help parents complete Acknowledgment of Paternity forms, using patience, diplomacy, and sensitivity where parental responsibility is disputed.
• Review patient medical records and other resources as needed to obtain required birth information.
• Support HPF/MPF workflow queues, applicable 3M 360 Encompass worklists, unbilled-account resolution, and physician-suspension processing.
• Serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan and flexible spending accounts.
• Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED