Medical Records Specialist
About The Position
The Medical Records Specialist manages patient medical records and coordinates the timely submission of documentation to insurance payers and third-party entities. The role requires collaboration in a fast-paced environment while maintaining accuracy, confidentiality, and compliance with applicable regulations. Strong communication and time management skills are essential. The position manages requests and deadlines, prepares and submits records in accordance with legal and regulatory requirements, obtains missing or clarifying documentation from providers and clinical staff, and scans, uploads, and indexes records in the EMR/EHR system. It also maintains accurate tracking and documentation, processes incoming mail, faxes, and electronic documents, assists with record-related inquiries, escalates discrepancies, and participates in process improvement initiatives. Employment is contingent upon successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.
Requirements
- High school diploma or equivalent required.
- Strong attention to detail and excellent organizational skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively within a team.
Nice To Haves
- Previous experience in medical records, healthcare administration, or a related field.
Responsibilities
- Manage and prioritize requests for submission to insurance payers and third-party organizations, ensuring deadlines are met.
- Prepare, organize, review, and send medical records requested by external agencies in accordance with legal and regulatory requirements.
- Communicate with providers and clinical staff to obtain missing or clarifying documentation.
- Scan, upload, and index medical records in the electronic medical record (EMR/EHR) system.
- Maintain the confidentiality and security of patient records, including proper handling within office areas.
- Comply with HIPAA guidelines and organizational privacy policies.
- Communicate with internal teams and external partners regarding record requests and submissions.
- Maintain accurate documentation and tracking of records sent and received.
- Identify and escalate discrepancies or issues with records, claims, or requests to management.
- Process incoming mail, faxes, and electronic document submissions.
- Assist the front desk or administrative team with record-related inquiries.
- Participate in process improvement initiatives to increase efficiency and accuracy.
Benefits
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Sick time
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
