Medical Records Specialist

KDC LLC•Richardson, TX
•Onsite

About The Position

The Medical Records Specialist at Witherite Law Group manages and organizes medical records and related documents for ongoing personal injury cases, particularly motor vehicle accident cases. The position orders and follows up on medical, billing, and radiology records; verifies subrogation liens and provider balances; and maintains records in the Filevine case management system. The specialist also performs OCR and redaction of client records for use by Case Managers and Paralegals. The role requires managing a large caseload, communications, checklists, and deadlines while interacting effectively with medical providers and clients. This position is performed in an office environment during normal business hours. It involves extended computer and office-machinery use, occasional movement around the office and up or down stairs, and occasional handling of supplies weighing up to 10 pounds. The employee must be able to communicate and exchange accurate information and observe details at close range.

Requirements

  • At least 2 years of experience; experience in a plaintiff’s personal injury law firm is preferred.
  • Exceptional verbal and written communication skills by phone, in person, and email.
  • Excellent time management, multitasking, and critical-thinking abilities.
  • Proficiency in Microsoft Office Suite and case management software.
  • Proficiency in personal injury law involving motor vehicle accidents.
  • Excellent organizational skills and outstanding attention to detail.
  • Professional appearance and behavior.
  • Ability to exercise discretion when handling confidential information.

Nice To Haves

  • Experience in a plaintiff’s personal injury law firm.
  • Proficiency in Needles case management software.

Responsibilities

  • Order medical records, billing records, radiology imaging, and related materials, with or without affidavits.
  • Follow up on pending records biweekly, pay invoices, and schedule couriers.
  • Upload or save received records in Filevine as they arrive.
  • Perform OCR and redact client records for Case Managers and Paralegals.
  • Search for subrogation liens, including hospital, Medicaid/care, and child support liens.
  • Verify medical provider balances for demands or mediation.
  • Manage a large caseload, emails, checklists, and deadlines.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid life and AD&D insurance.
  • Company-paid short-term disability coverage with no waiting period.
  • Option to purchase additional life and AD&D insurance.
  • Voluntary long-term disability, critical illness, accident, and hospital indemnity coverage.
  • 401(k) with company contributions.
  • Paid time off.
  • Tuition reimbursement.
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