Medical Records Specialist
About The Position
The Medical Records Specialist assists the HIM Director with health information management operations, including managing Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable 3M 360 Encompass worklists, resolving unbilled accounts, and processing physician suspensions. The specialist serves as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable. The role also supports medical-record retrieval, reconciliation, scanning, indexing, quality control, storage, archiving, and retention. It may include birth certificate processing: collecting and documenting birth information, guiding parents through required forms, reviewing records for required information, and assisting with Acknowledgment of Paternity forms. Any state-required certification and continuing education for birth certificate clerk duties must be completed.
Requirements
- High school diploma or GED preferred.
- Hospital or medical office experience preferred.
- Previous experience handling patient health information, medical-record document imaging, and/or medical records is strongly preferred.
- Complete state-required certification and continuing education for birth certificate processing, if applicable.
Nice To Haves
- Hospital or medical office experience.
- Experience handling patient health information, medical-record document imaging, and/or medical records.
Responsibilities
- Retrieve discharged medical records from hospital departments and reconcile them to ensure all records are accounted for.
- Facilitate retrieval and printing of medical records from storage, and storage, archival, and retention of documents or alternate media that cannot be scanned into HPF/MPF.
- Assist with the physician suspension process, including evaluating potential suspensions, preparing recommended suspension lists for approval, sending notice letters, and making reminder calls.
- Prepare medical records and loose documents for scanning.
- Scan medical record documents and index medical record documentation.
- Perform paper-document-to-PC-screen quality control validation to ensure all documents associated with each record have been scanned.
- Complete any state-required certification program and continuing education for birth certificate clerk duties, and follow state-defined guidelines and processes.
- Interact with parents to collect and document birth information, deliver appropriate forms, and guide them in completing the forms.
- Assist parents with completing Acknowledgment of Paternity forms, using patience, diplomacy, and sensitivity when parental responsibility is disputed.
- Review patient medical records and other resources as needed to obtain required birth information.
- Serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.
Benefits
- Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
- Wellbeing support, including free counseling and referral services.
- Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
- 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
- Employee Stock Purchase Plan.
- Flexible spending accounts.
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
- Fertility and family-building benefits and adoption assistance.
- Life insurance and supplemental health protection plans.
- Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
