Medical Records Specialist

Spire Orthopedic Partners•Great Neck, NY

17d

About The Position

The Medical Records Specialist organizes, manages, and maintains patient health records securely and confidentially. The role ensures records are accurate, accessible, complete, and compliant with healthcare regulations and standards. The specialist processes authorized requests for records, supports audits and data-quality checks, communicates with patients and healthcare professionals, and assists with electronic chart management and surgical and emergency consult coordination.

Requirements

High school diploma or equivalent.
Proficiency using medical-records and computer systems.
Strong verbal and written communication skills.
Strong customer service skills.

Nice To Haves

Two or more years of related experience.
Knowledge of chart audits.

Responsibilities

Collect, process, and maintain patient medical records and documentation.
Ensure records are complete, accurate, and compliant with legal and regulatory requirements.
Review, process, and respond to authorized medical-record requests from patients, healthcare providers, attorneys, and insurance companies.
Monitor third-party vendor record requests and ensure timely release of information in accordance with HIPAA.
Review and respond to patient requests to amend medical records, communicating with physicians and the Manager to follow up and close requests.
Assist with audits, coding reviews, and data-quality checks.
Distribute and collect mail and faxes.
Communicate effectively with patients by phone, patient portal, or email.
Merge and archive electronic patient charts.
Create and schedule emergency consults and surgeries, and assist in obtaining operative reports.
Identify errors and promptly communicate issues requiring escalation to the Manager and/or Supervisor.
Perform other duties as assigned.