Medical Records Processing Specialist Onsite

Healthmark Group • Sylacauga, AL

2d • $17 - $21 • Onsite

About The Position

HealthMark is seeking a dedicated Medical Records Processing Specialist to join our team. This role is crucial in ensuring the accurate and timely release of medical records, contributing to the healthcare ecosystem by making health information more accessible. You will be part of a forward-thinking team of innovators who are passionate about the work we do and the people we serve. HealthMark's mission is to revolutionize how medical records are released, providing tech-enabled solutions that help care providers deliver the right medical records to the right patient.

Requirements

• Must be able to provide onsite coverage as needed.
• Fast learner
• Dependable
• Quick worker
• Team player
• Positive attitude
• Someone who strives to do more.

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Maintain 100% ROI Accuracy.
• Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
• Keep all queues current.
• Validate requests and authorize for release of PHI according to established procedures.
• Perform quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
• Maintain confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI request into chart.
• Abide by the ROI policy specific to both HealthMark and the client.
• Maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
• Maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
• Maintain and update facility guide as needed.
• Provide excellent customer service by being attentive and respectful.
• Follow through as promised.
• Be proactive in identifying PT complaints with the ability to de-escalate as needed.
• Communicate effectively with customers.
• Achieve maximum customer satisfaction.
• Demonstrate a strong understanding of confidentiality requirements.
• Adhere to all HIPAA regulations and organizational privacy and security policies.
• Report any known or suspected unauthorized access, use, or disclosure of PHI immediately to the Privacy Officer or Information Security team.
• Complete all required company-sponsored and regulatory training programs.

Benefits

• medical, dental, and vision insurance
• 401k matching
• remote opportunities
• paid time off
• a paid volunteer day of your choice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed