Medical Receptionist - Oncology

MAXhealth•Sarasota, FL

11d•Onsite

About The Position

MaxHealth's Cancer Center of Sarasota is hiring a full-time Front Office Representative to support front-office operations and provide excellent customer service. The role involves helping patients through check-in and check-out, collecting co-payments, scheduling appointments, answering phones, greeting patients compassionately, assisting with forms and paperwork, and maintaining confidentiality. The position is based on Bee Ridge Road in Sarasota. Scheduled operating hours are Monday through Thursday, 7:30 a.m. to 4:00 p.m. (32 hours per week), plus rotating Fridays. Starting pay is $17.00 per hour; compensation may depend on experience. MaxHealth is a Florida-based primary care platform founded in 2015. It describes its work as delivering high-quality, integrated, value-based care to adults and senior patients. The company reports supporting more than 70,000 value-based care patients through more than 55 owned clinics and 30 affiliated practices, with a workforce of more than 700 employees. MaxHealth emphasizes career growth, internal advancement, work-life balance, employee well-being, and a customer-centered, compassionate, collaborative culture.

Requirements

Strong interpersonal and communication skills.
Attention to detail.
Knowledge of computer software programs, including Word, Outlook, and facility software systems.
Ability to work in a fast-paced, patient-focused environment, multitask, and provide compassionate, service-oriented support.

Nice To Haves

EMR/EHR experience is preferred.
Knowledge of medical terminology is helpful.

Responsibilities

Assist with patient check-in and check-out.
Collect co-payments.
Schedule patient appointments.
Answer phones.
Greet arriving patients warmly and compassionately.
Assist patients with necessary forms and paperwork.
Maintain confidentiality during daily tasks.
Provide excellent customer service and contribute to focused, empathetic patient care.