Medical Receptionist-PT-Ear Nose Throat

Revere Health•South Ogden, UT

About The Position

Revere Health is seeking a part-time Medical Receptionist for its busy ear, nose, and throat clinic. The successful candidate will maintain a friendly, professional image in the office and in all communications, multitask while maintaining positive patient and staff relations, and provide outstanding customer service with every interaction. The role supports the clinic’s reception workflow and value-based care and accountable care organization initiatives. Travel to other locations in Farr West and Brigham may be needed.

Requirements

Positive attitude and strong written and oral communication skills.
Excellent customer service and computer skills.
Strong interpersonal skills and ability to work well with people.
Excellent telephone etiquette.
Ability to multitask in a fast-paced environment.
Organized, with good time-management skills and professionalism in dress and language.
Punctuality and reliability.
Self-starter able to work independently and collaboratively in a team environment.

Nice To Haves

Medical office experience.

Responsibilities

Greet each patient with a friendly welcome.
Maintain an efficient workflow at the reception desk.
Answer phone calls professionally and send messages to providers and clinical staff when appropriate.
Use multiple systems to schedule, reschedule, and check in patients for appointments.
Collect and apply copays and balances.
Update patient demographics.
Verify insurance eligibility and scan insurance cards.
Send preregistration information to patients.
Balance end-of-day reports.
Keep the lobby and reception area tidy.
Participate in value-based care and accountable care organization initiatives.
Travel to other locations in Farr West and Brigham if needed.
Perform other duties as assigned.