Medical Receptionist I - Peterkort

WOMENS HEALTHCARE ASSOCIATES LLC•Portland, OR

4d•$18 - $26•Onsite

About The Position

Women’s Healthcare Associates, LLC is hiring a Medical Receptionist to serve as the first point of contact for new and returning patients at its Peterkort Clinic in Portland, Oregon. The role helps create a welcoming, respectful, and compassionate patient experience, both in person and over the telephone, including during vulnerable moments in patients’ lives. This is a 40-hour-per-week position, Monday through Friday, with some evening and weekend work required. The organization offers schedule flexibility and provides onboarding, onsite mentorship, access to a central training team, an annual education budget, and opportunities for professional growth and additional responsibility.

Requirements

High school diploma or GED.
Ability to multitask and prioritize efficiently.
Excellent verbal and written communication skills.
Customer service experience.
Knowledge of keyboarding, data entry, and basic computer skills, including Microsoft Office products.
Ability to foster effective working relationships with healthcare team members, patients, and others.

Nice To Haves

Medical office experience preferred.
Bilingual skills are noted as helpful and may affect the hourly rate.

Responsibilities

Greet patients and visitors in person and by telephone, answering questions or directing them to the appropriate person.
Check in patients, answer incoming calls, and manage other front desk operations as appropriate.
Record and collect co-pays, deposits, and account payments, and print receipts.
Notify clinical or other appropriate staff when a patient arrives.
Obtain records; enter data; and verify and update personal, health, billing, and insurance information.
Scan insurance information and update it in patient accounts.
Review electronic medical records and demographics for required information ahead of the next day’s appointments.
Note missing information, co-pays, or balances due on patient accounts according to WHA guidelines.
Collect necessary information when patients arrive for appointments.
Keep the reception area and waiting room clean and neat.

Benefits

Paid time off and paid holidays.
Employer-paid parental leave.
Employee resource groups and opportunities for personal and professional development.
Employee Assistance Program.
Comprehensive onboarding and onsite mentorship by a designated preceptor, with access to a central training team.
Annual education budget and schedule flexibility to use it.
Incentives for taking on additional responsibility, such as preceptorship.
Medical and vision coverage.
Dental and orthodontia coverage.
401(k).
Employer-paid long-term disability insurance.
Employer-paid life and accidental death and dismemberment insurance.
Employer-paid maternity leave.
Voluntary short-term disability insurance.
Voluntary life insurance.
Voluntary long-term care.
Flexible spending accounts for medical, dependent care, and transportation expenses.
Childbirth education classes and breastfeeding support.