Medical Receptionist I - Bridgeview

WOMENS HEALTHCARE ASSOCIATES LLC•Portland, OR

4d•$18 - $26•Onsite

About The Position

Women’s Healthcare Associates, LLC is hiring a Medical Receptionist for its Bridgeview Clinic in Portland, Oregon. The role is the first point of contact for new and returning patients, providing a welcoming and compassionate experience in person and by phone. The position is 40 hours per week, Monday through Friday, with some evenings and weekends required. The hourly pay range is $18.13–$25.71, depending on experience and relevant skills. The Medical Receptionist handles patient check-in and front desk operations, collects payments, maintains patient records and account information, and coordinates with clinical staff. The role also helps keep the reception and waiting areas clean and orderly. Women’s Healthcare Associates describes itself as Oregon’s largest independent women’s health group, with 12 clinic locations and six hospitals in the Portland metro region. It is clinician-led and serves more than 50,000 people each year.

Requirements

High school diploma or GED.
Ability to multitask and prioritize efficiently.
Excellent verbal and written communication skills.
Customer service experience.
Knowledge of keyboarding, data entry, and basic computer skills, including Microsoft Office products.
Ability to foster effective working relationships with healthcare team members, patients, and others.

Nice To Haves

Medical office experience preferred.
Bilingual skills or other helpful skills may be considered when determining hourly pay.

Responsibilities

Greet patients and visitors in person and by telephone, and answer questions or refer them to the appropriate recipient.
Check in patients, answer incoming calls, and manage other front desk operations as appropriate.
Record and collect co-pays, deposits, and account payments, and print receipts.
Notify clinical or other appropriate staff when a patient arrives.
Obtain records; enter data; and verify and update personal, health, billing, and insurance information.
Scan and update insurance information in patient accounts.
Review patients’ electronic medical records and demographics for information needed for next-day appointments.
Note missing information, co-pays, or account balances due according to WHA guidelines.
Collect necessary information when patients arrive for appointments.
Keep the reception area and waiting room clean and neat.

Benefits

Paid time off and paid holidays.
Employer-paid parental leave and employer-paid maternity leave.
Employee resource groups and opportunities for personal and professional development.
Employee Assistance Program.
Comprehensive onboarding and onsite mentorship by a designated preceptor, with access to a central training team.
Annual education budget and schedule flexibility to use it.
Incentives to take on additional responsibilities, such as preceptorship.
Medical and vision insurance.
Dental and orthodontia coverage.
401(k).
Employer-paid long-term disability insurance.
Employer-paid life and accidental death and dismemberment insurance.
Voluntary short-term disability insurance.
Voluntary life insurance.
Voluntary long-term care coverage.
Flexible spending accounts for medical, dependent care, and transportation expenses.
Childbirth education classes and breastfeeding support.
Life-balance support.