Medical Receptionist - Village Pointe

The Nebraska Medical Center•Omaha, NE

2d•Onsite

About The Position

Nebraska Medicine is hiring a Medical Receptionist at Village Pointe Health Center in Omaha, Nebraska. This in-person role serves as a first point of contact for patients and others, providing a professional and welcoming experience. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. Training during the first three weeks is Monday through Friday, 7:00 a.m. to 3:30 p.m.

Requirements

Must be at least 16 years of age.
Demonstrated ability to provide a high level of customer service to physicians, patients, and other internal and external customers.
Ability to work professionally with physicians, clinic staff, and patients in a timely and confidential manner.
Demonstrated analytical, prioritization, and organizational skills.
Demonstrated flexibility and dedication to working in a team environment.
Effective communication skills.

Nice To Haves

High school education or equivalent.
One year of post-secondary education with coursework in business, a medical assistant program, or a nursing assistant program, or an equivalent combination of education and experience in customer service or medical scheduling. One year of education equals one year of experience.
Nursing Assistant or Medical Assistant qualification.
Knowledge of medical terminology.
Experience with Microsoft Office, specifically Word and Excel.
Fluency in Spanish, depending on the position available.

Responsibilities

Greet and welcome patients and others in person, at the check-in desk, or by telephone.
Answer incoming calls professionally.
Check patients in and out according to established protocols.
Schedule patient appointments.
Register patients.