Medical Receptionist - High Lakes Upper Mill

Praxis Health • Bend, OR

21d • Onsite

About The Position

High Lakes Health Care, part of Praxis Health, is hiring an experienced Medical Office Support professional with excellent customer service skills for a full-time position. The Medical Receptionist greets, screens, and schedules patients; enters accurate patient information; performs clerical duties related to clinical services; and provides other medical reception support as needed. The role requires a collaborative team spirit, a willingness to support patients and team goals, an aptitude for learning, and the ability to thrive in a busy, fast-paced environment. The successful candidate is highly organized, detail-oriented, and committed to serving others.

The position is scheduled Monday through Friday, 9:00 AM to 5:30 PM, with compensation of $18.00–$20.00 per hour. The work is performed in an office environment with frequent contact with staff and patients. Physical requirements include office-machine operation, bending and stooping, mobility for errands and deliveries, and sitting for extended periods. The employee regularly lifts or moves up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds. Stress may result from competing staff demands and deadlines.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience.
• Typing speed of at least 45 words per minute.
• Exceptional customer service skills.
• Strong organization and attention to detail.
• Ability to learn and work in a busy, fast-paced environment.
• Collaborative team spirit and willingness to support patients, colleagues, and team goals.

Nice To Haves

• Experience in a medical office setting is preferred but not required.

Responsibilities

• Greet, screen, and schedule patients.
• Enter information into electronic health records and other support-service platforms.
• Perform clerical duties related to clinical services.
• Prepare and process correspondence.
• Answer routine medical administrative inquiries.
• Answer and screen telephone communications, and relay messages, questions, and other relevant information between patients and their clinical team.
• Obtain, verify, and update patient information, and provide support services to patients and medical staff.
• Assist with medical record maintenance, including retrieving and sending records as requested and required by state and federal laws.
• Ensure scheduling accuracy to make effective use of provider and patient time.
• Contribute to internal communication through multiple software programs.
• Maintain files and help establish office systems.
• Assist with the care and maintenance of office equipment.
• Perform other medical receptionist duties as necessary.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance with in-network and custom network discounts.
• 401(k) with discretionary employer match.
• Paid time off.
• Free clinical diagnostic laboratory testing performed in house.
• Strong performance and attendance may result in a six-month and annual pay increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED