Medical Receptionist- Travel Position

The Hemlock Pain Center•Macon, GA
•Onsite

About The Position

We seek a dedicated and organized Medical Receptionist to manage front desk operations in a fast-paced medical environment, support smooth patient flow, and provide exceptional customer service. The role includes administrative duties, insurance verification, processing incoming referrals, medical records processing, and using electronic health record systems such as Epic, Athenahealth, or eClinicalWorks. The position requires weekly travel to satellite offices in Dublin, Warner Robins, Milledgeville, and Macon, Georgia. The schedule is 7:45 AM–5:00 PM, Monday through Friday: Warner Robins on Mondays and alternating Tuesdays; Dublin on Wednesdays and on Tuesdays when the Warner Robins location is closed; Milledgeville on Thursdays; and Macon on Fridays.

Requirements

  • High school diploma or equivalent.
  • Proven experience as a Medical Receptionist or in a similar administrative role in a healthcare setting.
  • Proficiency with electronic health record systems.
  • Excellent verbal and written communication skills, with a focus on customer service.
  • Ability to multitask in a busy environment while maintaining attention to detail.
  • Strong organizational skills and proficiency in administrative tasks.
  • Ability to travel weekly to satellite offices in Dublin, Warner Robins, Milledgeville, and Macon, Georgia.

Nice To Haves

  • Certification in medical administration.
  • Knowledge of insurance verification and billing processes.

Responsibilities

  • Greet patients and manage check-in and check-out processes.
  • Schedule appointments and manage the clinic calendar to optimize patient flow.
  • Maintain accurate patient records and comply with HIPAA regulations.
  • Verify insurance coverage and patient responsibility.
  • Handle medical collections and process payments as necessary.
  • Answer phone calls, respond to inquiries, and provide information about services.
  • Assist with filing, data entry, correspondence, and other administrative tasks.
  • Process incoming referrals.
  • Collaborate with healthcare providers to support communication regarding patient care.
  • Use electronic health record systems for documentation and scheduling.
  • Perform other duties as assigned or needed.
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