Medical Receptionist - North Denton Primary Care

Cook Children's Health Care System•Denton, TX

22h•Onsite

About The Position

The Medical Receptionist greets patients and creates a friendly, positive intake and checkout experience for each visit. The role requires excellent communication skills and adaptability to changes in staffing levels and patient volumes. The receptionist maintains patient flow and handles phone calls, scheduling, registration, billing, and payment collection for clinic patients while following applicable policies and procedures. The role also requires learning and understanding diversified insurance plans and medical terminology. The position is located at North Denton Primary Care and Multi-specialty Clinic in the North Denton Primary Care department. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 standard weekly hours. Cook Children’s is a not-for-profit pediatric health care organization with medical centers, a physician network, and more than 60 primary, specialty, and urgent care locations throughout Texas. It is a Texas-only employer; employees must maintain their primary residence in Texas and keep any required licenses and credentials current throughout employment. Cook Children’s is an equal opportunity employer.

Requirements

High school graduate or equivalent.
Customer service experience.
Good interpersonal and communication skills.
Maturity to withstand pressure that may arise in relation to the public and physicians.