About The Position

MaxHealth is hiring a full-time Bilingual Front Office Representative at its N Dale Mabry location in Tampa. The role supports front-office and patient-care operations by assisting with check-in and check-out, collecting co-payments, scheduling patients, answering phones, and providing excellent customer service. The representative helps ensure patients receive focused, empathetic care by greeting them warmly, assisting with forms and paperwork, and maintaining confidentiality. The position is suited to someone who is compassionate, service-oriented, attentive to detail, and able to multitask in a fast-paced environment. Starting pay is $17.00 per hour. Normal operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. MaxHealth is a Florida primary care platform focused on high-quality, integrated, value-based care for adults and seniors. The company reports supporting more than 70,000 value-based care patients through more than 55 owned clinics and 30 affiliated practices, with a team of more than 700 employees. It describes a workplace that supports career growth, internal advancement, work-life balance, and employee well-being.

Requirements

  • Strong interpersonal and communication skills.
  • Attention to detail.
  • Knowledge of computer software programs, including Word, Outlook, and facility software systems.
  • Must be bilingual in Spanish.

Nice To Haves

  • EMR/EHR experience is preferred.
  • Knowledge of medical terminology is helpful.

Responsibilities

  • Assist with patient check-in and check-out.
  • Collect patient co-payments.
  • Schedule patient appointments.
  • Answer phones.
  • Provide excellent customer service.
  • Greet patients warmly and compassionately upon arrival.
  • Assist patients with necessary forms and paperwork.
  • Maintain confidentiality throughout daily tasks.

Benefits

  • Health benefits
  • 401(k) plan
  • Life insurance
  • Long-term disability
  • Paid holidays
  • Paid time off (PTO)
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