Bilingual Medical Receptionist

CareAbout • Odessa, TX

1d • Onsite

About The Position

Medical Specialists of the Palm Beaches is seeking a detail-oriented, friendly, and bilingual (English and Spanish) Medical Receptionist in Palm Springs, Florida. The role supports smooth and efficient office operations by welcoming patients, managing patient information and referrals, scheduling appointments, handling calls and records, and providing excellent customer service. It requires multitasking, patience, and the ability to maintain a steady, productive pace.

Requirements

• Bilingual in English and Spanish.
• High school diploma or equivalent required.
• Strong organizational, verbal, and written communication skills.
• Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
• Ability to manage confidential patient information with discretion and good judgment.
• Proficiency in typing and using a computer keyboard is required.

Nice To Haves

• 1–2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT and ICD-10 codes and Athena software is a plus.

Responsibilities

• Greet patients as they arrive and assist them with signing in.
• Verify and update patient insurance and demographic information.
• Ensure HMO patients have the correct referral for their visit.
• Direct new patients to complete required paperwork and file it appropriately in their charts.
• Answer incoming calls, schedule appointments, and direct calls to appropriate staff members.
• Update the sign-in sheet to show that a patient's chart is ready for the Medical Assistant.
• Enter and update patient demographic information in the computer system.
• Ensure demographic information is properly filed at the end of the day to be mailed to the charge poster.
• Pull patient charts for incoming faxes and ensure they are handled properly.
• Perform additional administrative duties as assigned to support office operations.

Benefits

• Access to health, dental, and vision insurance.
• Health Savings Account.
• Eligible for PTO and holiday pay.
• Company-paid life insurance.
• Access to voluntary short- and long-term disability insurance.
• Access to additional life insurance.
• Access to Accident and Critical Illness Insurance.
• 401(k) with automatic employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED