Medical Receptionist

Community Behavorial Health•Easton, PA

13d

About The Position

The Medical Receptionist operationalizes and coordinates patient check-in and check-out, and troubleshoots issues involving referring agencies and Community Behavioral Health staff. The Welcome Center / Front Office reception supports smooth and efficient patient care while maintaining safety and privacy for clients, family members, and referring agencies. The role requires learning processes throughout Community Behavioral Health and maintaining strict confidentiality on-site and off-site for all aspects of the organization and its patients and clients. The position requires basic computer skills and motivation to learn electronic medical record (EMR) functions, including troubleshooting and serving as a liaison to help clinicians use the EMR. Duties also involve typing, clerical work, medical records coordination, and operating standard office equipment. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

Working knowledge of basic computer skills.
Interest and motivation to learn electronic medical record functions, including troubleshooting.
General typing skills.
Ability to perform clerical assignments and medical records coordination duties.
Ability to operate standard office equipment.
Ability to maintain strict confidentiality.

Responsibilities

Coordinate patient check-in and check-out.
Troubleshoot problems with referring agencies and Community Behavioral Health staff.
Support smooth and efficient patient care while maintaining safety and privacy for clients, family members, and referring agencies.
Learn and support electronic medical record functions, including troubleshooting and helping clinicians use the EMR.
Perform typing, clerical assignments, and medical records coordination duties.
Operate standard office equipment.
Maintain strict confidentiality on-site and off-site.