MEDICAL RECEPTIONIST FLOAT

Bare Derm Group Inc. • Dallas, TX

5d • Onsite

About The Position

The Medical Receptionist serves as the first point of contact for patients and visitors at our dermatology clinic. This role is essential in creating a welcoming environment, managing front desk operations, and ensuring smooth patient flow and administrative efficiency. The ideal candidate will be highly organized, detail-oriented, and passionate about providing excellent patient care.

Requirements

• High school or equivalent (Required)
• Strong written and verbal communication skills.
• Exceptional phone etiquette and customer service abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Basic knowledge of medical office procedures and insurance verification.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong organizational skills with consistent follow-up.

Nice To Haves

• Dermatology or specialty medical office: 2 years (Preferred)
• Experience with ModMed PM/EMA software: 2 years (Preferred)
• Customer service experience in healthcare or related fields.

Responsibilities

• Performs and assists in performing check-in and check-out duties.
• Greet patients and visitors warmly, ensuring a professional, courteous first impression.
• Directs patients, salespeople, and visitors at the check-in area.
• Instructs new patients on completing medical history and information forms.
• Updates returning patients' demographics and insurance information.
• Greets patients at checkout, answers questions, and aids as necessary.
• Confirms patients' insurance eligibility and copies all pertinent information.
• Enters appropriate data into the computer systems and retrieves data as needed.
• Generates encounter forms and bills for patient visits.
• Compiles all necessary information for visits, including referrals, and distributes it to clinical staff.
• Prepares and maintains medical charts, reports, and correspondence.
• Reviews medical records for completeness and organizes them into standard order for filing.
• Schedules, confirms, and reschedules patient appointments while providing appointment cards.
• Collects co-pays, balances, and posts payments to financial records.
• Retrieves bills, verifies demographic and insurance information, and enters data into the system.
• Balances charges and payments for each provider using financial records.
• Adjusts errors and resolves complaints, recommending policy revisions as necessary.
• Maintains cleanliness and organization of the front desk and waiting area.
• Monitors voicemail and email communications, ensuring timely responses.
• Coordinates with medical staff to ensure smooth patient flow and efficient office operations.
• Attends all required meetings and training as outlined by Bare Dermatology.
• Completes paperwork and other administrative tasks as assigned.
• Assists with inventory management, stocking, and supply ordering as needed.
• Upholds patient confidentiality and complies with HIPAA regulations.
• At times, you may be required to assist in other offices or departments based on the needs of the organization.

Benefits

• Comprehensive benefits package provided, including a 401(k) plan.
• Opportunities for continued professional development and training to support employee growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED