Medical Practice Technician

OhioHealth•Columbus, OH

About The Position

Provides administrative and basic-level clinical support to physician practices to help deliver quality healthcare services. This role does not function as a formal Medical Assistant, but may perform basic, non-invasive rooming and vital-sign skills when needed. The technician attends training to gain clinical experience before placement at an ambulatory care site. The role supports patient flow and care coordination through administrative tasks, EMR documentation, basic patient care, and communication with the healthcare team. It also helps maintain a clean, stocked, and safe practice environment, supports patients with transport when needed, and follows scope-of-practice requirements. As part of a High Reliability Organization, the position emphasizes safety, quality, and efficiency.

Requirements

High school diploma or GED.

Responsibilities

Complete clinical competencies established for the practice site, supporting efficient patient flow through rooming, medication refills, and basic patient care skills.
Complete Care Connect EMR documentation tasks.
Perform administrative duties to ensure information is current and updated.
Pend medical orders and medication refill orders.
Perform and record vital signs and rooming tasks.
Perform EKGs when necessary.
Document telephone encounters.
Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity and quality of care and coordination of services.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Stock and clean exam rooms after use.
Remove malfunctioning equipment from service and notify appropriate department or unit staff.
Order and put away supplies.
Assist with patient transport when needed, such as by wheelchair or walker.
Maintain office logs and rounding summaries.
Prepare office paperwork.
Enter external data correctly into the EMR system.
Communicate with patients and customers in a respectful and caring manner.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Comply with scope-of-practice requirements.