Medical Practice Manager

Urgent Care Management or Joint Venture Partner • Stockbridge, GA

2d

About The Position

Piedmont Urgent Care is seeking a results-driven Practice Manager to oversee clinic operations and lead clinical and administrative teams in a fast-paced, patient-centered environment. The manager will help ensure outstanding patient care, efficient operations, and a seamless patient experience by implementing strategic initiatives, optimizing workflows, and fostering a positive work culture. The role includes supporting staffing and operational needs at other Piedmont Urgent Care locations through travel as required.

Requirements

• At least 3 years of leadership experience.
• High school diploma or equivalent.
• Strong leadership, problem-solving, and multitasking abilities in a dynamic environment.
• Ability to travel to other Piedmont Urgent Care locations as needed.
• A proactive approach to delivering an exceptional patient experience.

Nice To Haves

• Leadership experience in healthcare, hospitality, or retail management is preferred.
• Familiarity with healthcare operations, insurance processes, and coding, including ICD-9 and CPT, is helpful but not required.
• Experience with Electronic Medical Records (EMR) software; EPIC is preferred.

Responsibilities

• Manage clinical and administrative staff to support high-quality patient care and customer service.
• Implement strategies to achieve budget goals and key performance indicators.
• Set and communicate annual goals aligned with Piedmont Urgent Care’s mission and objectives.
• Partner with clinical leadership to uphold regulatory and patient care standards.
• Oversee scheduling, performance evaluations, and team development initiatives.
• Monitor inventory and resources to ensure adequate medical supplies and equipment are available.
• Collaborate with marketing teams to increase center visibility and patient volume.
• Promote Piedmont Urgent Care’s core values of kindness, excellence, empowerment, resilience, and proactive service.
• Travel to other Piedmont Urgent Care locations as needed to support staffing and operational needs.

Benefits

• Medical, dental, vision, prescription, and pet insurance, among other benefits.
• Paid time off.
• 401(k) with company match.
• Employee Assistance Program (EAP) and wellness initiatives.
• Leadership opportunities and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED