Medical Practice Manager

Urgent Care Management or Joint Venture Partner • Grayson, GA

6d

About The Position

Piedmont Urgent Care is seeking a Practice Manager to oversee daily clinic operations, manage clinical and administrative teams, and support a seamless patient experience. The manager will implement strategic initiatives, optimize workflows, promote a positive work culture, and help ensure outstanding patient care and customer service. The role includes supporting staffing and operational needs by traveling to other Piedmont Urgent Care locations as needed.

Requirements

• At least 3 years of leadership experience.
• A high school diploma or equivalent.
• Strong leadership, problem-solving, and multitasking abilities in a dynamic environment.
• Experience using Electronic Medical Records (EMR) software.
• Ability to travel to other Piedmont Urgent Care locations as needed.
• A proactive approach to delivering an exceptional patient experience.

Nice To Haves

• Healthcare, hospitality, or retail management experience is preferred.
• Familiarity with healthcare operations, insurance processes, and coding (ICD-9, CPT) is helpful but not required.
• Experience with EPIC is preferred.

Responsibilities

• Manage clinical and administrative staff to support high-quality patient care and customer service.
• Implement strategies to achieve budget goals and key performance indicators.
• Set and communicate annual goals aligned with Piedmont Urgent Care’s mission and objectives.
• Partner with clinical leadership to uphold regulatory and patient care standards.
• Oversee scheduling, performance evaluations, and team development initiatives.
• Monitor inventory and resources to ensure medical supplies and equipment are available.
• Collaborate with marketing teams to increase center visibility and patient volume.
• Promote Piedmont Urgent Care’s values of kindness, excellence, empowerment, resilience, and proactive service.
• Travel to other Piedmont Urgent Care locations as needed to support staffing and operational needs.

Benefits

• Medical, dental, vision, prescription, and pet insurance, among other benefits.
• Paid time off.
• 401(k) with company match.
• Employee Assistance Program (EAP) and wellness initiatives.
• Leadership opportunities and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED