Medical Office Specialist

HCA Healthcare•Largo, FL

About The Position

HCA Florida Heart Institute is seeking a Medical Office Specialist to provide clerical support and help ensure patients receive high-quality, efficient care. The role supports daily medical office operations and patient interactions, including reception, appointment scheduling, registration, insurance verification, medical record handling, and payment processing. The position is full-time, Monday through Friday during the day, with no nights, on-call duties, weekends, or holidays.

Requirements

  • High school diploma or GED required.

Nice To Haves

  • One to three years of experience in a medical office setting preferred.
  • Experience using an EHR system highly preferred.
  • Experience working in the specific specialty preferred.

Responsibilities

  • Work at the reception desk, answer phones, and greet and communicate with patients and providers.
  • Schedule, cancel, and reschedule patient appointments.
  • Check in patients and properly document registration.
  • Verify insurance and patient demographics.
  • File and retrieve medical records and files.
  • Perform copying and faxing duties.
  • Collect patient co-pays and cash, and obtain authorization for credit card payments.
  • Enter charges and payments and balance the day using the computer.
  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
  • Perform other duties as required.

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • Savings and retirement resources, including a 401(k) plan with a 100% match on 3% to 9% of pay based on years of service, an Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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