Medical Office Specialist

Express Pain And Urgent Care • Corpus Christi, TX

1d • Onsite

About The Position

Epic Pain Management is a patient-centered interventional pain practice providing care in an outpatient setting. The Medical Office Specialist joins the front office team in Corpus Christi, Texas, helping ensure a positive patient experience from check-in through check-out while supporting clinic operations. The role involves greeting patients, handling appointments and calls, maintaining accurate and confidential records, coordinating patient flow with clinical staff, and performing administrative and notary tasks. The stated schedule is full-time, 8:00 a.m. to 5:00 p.m.

Requirements

• Bilingual in Spanish and English.
• High school diploma or equivalent.
• Excellent communication and customer service skills, with a compassionate and professional demeanor.
• Proficiency in Microsoft Office.

Nice To Haves

• Notary Public certification is strongly preferred; willingness to obtain certification is also accepted, with certification costs covered by the employer.
• Previous experience in a medical front office or receptionist role.
• Experience in pain management, specialty care, or primary care.
• Experience with electronic health record (EHR) systems.
• Additional education in healthcare administration.

Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency.
• Verify insurance information, collect required documentation, and obtain necessary signatures.
• Answer incoming calls, schedule appointments, and provide accurate, timely information to patients.
• Maintain the confidentiality and accuracy of patient records in compliance with HIPAA regulations.
• Coordinate with clinical staff to support efficient patient flow and overall clinic operations.
• Perform notary services for medical and legal documentation if certified or after obtaining certification with company support.
• Assist with scanning, filing, and general front office coordination.

Benefits

• Paid time off and paid holidays.
• 401(k) with a 4% employer match.
• Employer-paid medical insurance covering 80% of the employee premium.
• Optional low-cost dental, vision, and family plans.
• Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs.
• Employer-paid Notary Public certification costs if the employee is not already certified.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED