Medical Office Specialist

HCA Healthcare • Largo, FL

1d

About The Position

The Medical Office Specialist provides clerical expertise to support high-quality, efficient patient care. The role works at the reception desk, communicates with patients and providers, manages appointments and patient registration, verifies insurance and demographics, maintains medical records, handles payments and charges, and balances daily activity. The specialist is expected to follow the organization’s Code of Conduct, mission, and values, and perform other duties as required.

This is a full-time position with a Monday–Friday daytime schedule. It has no nights, on-call shifts, weekends, or holidays.

Requirements

• One to three years of experience in a medical office setting is preferred.
• Experience using an EHR system is highly preferred.
• Experience working in the specific specialty is preferred.

Responsibilities

• Work at the reception desk; answer phones and greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and properly document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records and files.
• Perform copying and faxing duties.
• Collect patient co-pays and cash, and obtain authorization for credit card payments.
• Enter charges and payments and balance the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan.
• Flexible spending accounts.
• Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed