Medical Office Receptionist

Texas Health Resources•Allen, TX

6d•Onsite

About The Position

The Medical Office Receptionist provides general administrative support for the patient intake process and performs routine duties in a family care clinic under direct supervision. The role supports an efficient patient admitting process and helps ensure compliance with clinic and regulatory policies. The position is full-time, 40 hours per week, at the Allen, Texas clinic. Hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 4:00 p.m.; flexibility and adaptability to shift changes are required.

Requirements

High school diploma or equivalent.
One year of front desk receptionist healthcare experience in a clinical setting or office environment is highly preferred.
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment, is preferred.
Must be flexible and adaptable to shift changes.

Nice To Haves

Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment.
One year of front desk receptionist healthcare experience in a clinical setting or office environment.

Responsibilities

Check patients in at the time of their visit and complete paperwork needed for an efficient admitting process and compliance with clinic and regulatory policies.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patient and insurance information and collect copayments and deductible amounts.
Copy or scan patient-access materials, such as identification, referrals, and insurance cards, into the correct location in the electronic medical record.
Prepare charts for patient appointments and ensure all necessary information is complete.