Medical Office Receptionist

Primary Health Medical Group • Nampa, ID

6d

About The Position

Primary Health Medical Group is hiring a part-time Medical Office Receptionist to provide friendly, efficient service to patients and visitors. The receptionist supports patient-centered family practice and urgent care services at the organization’s locations throughout the Treasure Valley. The role requires staying on task, working quickly, maintaining a calm and professional manner in a fast-paced environment, and contributing positively as part of a team.

Primary Health Medical Group describes itself as Idaho’s largest independent medical group. It emphasizes teamwork, integrity, respect, continuity of care, and a positive workplace culture. The organization offers flexible scheduling options and a comprehensive benefits package available to most employees.

Employment is contingent upon successfully completing a background check and drug screening. The workplace is drug-free and smoke-free. Vaccinations are recommended, and new hires are asked to provide proof of immunization or schedule immunization within two weeks of starting; vaccination is not mandatory.

Requirements

• High school diploma or equivalent.
• Previous customer service experience.
• Ability to multitask in a fast-paced environment while maintaining professional and calm composure.
• Computer proficiency and ability to use applicable software required for the essential functions of the job.
• Recommended vaccines include annual Influenza, TDaP, MMR, Varicella, and TB; vaccination is not mandatory.

Nice To Haves

• Healthcare experience is preferred.
• Electronic health record (EHR) experience is a plus.

Responsibilities

• Provide high-quality customer service by phone and in person.
• Greet patients and visitors, determine their needs, and direct them appropriately.
• Enter demographic and insurance information.
• Schedule and register patients, accurately collecting required data.
• Receive, answer, and respond to calls from patients and their representatives.
• Scan and fax patient information.
• Answer questions and provide information within the scope of practice; refer other questions to the appropriate departments.
• Collect co-pays, deductibles, and past balances as indicated by insurance cards or billing staff documentation.
• Update insurance information when new information is received.
• Perform other duties as assigned.

Benefits

• Medical coverage with a broad range of plans.
• Dental coverage with two plan options.
• Voluntary vision insurance.
• Life, disability, and long-term care insurance.
• 401(k) with an employer match.
• Employee Assistance Program (EAP) for employees and dependents at no cost.
• Generous paid time off based on position hours.
• Bonus opportunities.
• Flexible scheduling options.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED