Days

Wood County Hospital

6d•Onsite

About The Position

The Patient Services Specialist provides comprehensive administrative and clerical support to assigned departments by facilitating effective communication, maintaining accurate records, and supporting daily operations. The role helps ensure efficient service delivery and a positive experience for patients, staff, and providers. This is an onsite position at Bowling Green Family Physicians.

Requirements

High school education or GED.
No experience, license, or certification required.

Responsibilities

Provide administrative and clerical support to assigned departments to support efficient, organized daily operations.
Answer phones, greet patients and visitors, route inquiries, and relay messages accurately and promptly.
Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.
Complete patient scheduling and registration accurately in the electronic health record to support timely, compliant patient care and billing processes.
Maintain confidentiality and professionalism when handling patient, employee, and departmental information.
Prepare, prevent, protect, and respond to support the organization’s culture of safety.
Work the hours specified in the offer letter or position attributes; longer hours may be required as necessary.
Perform other duties as assigned.

Benefits

Health, dental, and vision plans
Competitive wages
Prescription drug coverage
Flexible spending accounts
Life insurance with AD&D
Short-term and long-term disability plans
Employer-matched 403(b)
Employer-sponsored cash balance pension plan
Vacation and holiday time
Tuition reimbursement
Opportunities for career growth and advancement
Access to a cutting-edge facility with state-of-the-art technology and healthcare professionals