Medical Office Receptionist

Planned Parenthood California Central Coast•Thousand Oaks, CA

About The Position

The Medical Office Receptionist acts as an ambassador for patients seeking services, consistently modeling workplace values and service standards. The role is trained to perform all front office job functions and responsibilities and focuses on helping remove barriers to care. The position is scheduled for 40 hours per week and is located in Thousand Oaks and Oxnard. The employee must be able to travel within PPCCC’s geographic area, from Thousand Oaks to San Luis Obispo. Planned Parenthood California Central Coast (PPCCC) provides reproductive health care and sexuality education along California’s Central Coast. PPCCC is an equal opportunity employer and welcomes applicants regardless of protected characteristics under applicable law. The starting salary for this position is $25.00 per hour, with an opportunity for advancement. Salaries are not negotiable. A $1.00 bilingual Spanish/English differential is available upon passing a language assessment test.

Requirements

  • Excellent written and verbal communication skills.
  • Ability to relate to diverse communities.
  • Ability to travel within PPCCC’s geographic area, from Thousand Oaks to San Luis Obispo.

Nice To Haves

  • Thorough knowledge of medical billing terminology is desirable.
  • Spanish/English bilingual ability, with the $1.00 differential contingent on passing a language assessment test.

Responsibilities

  • Welcome each patient with a smile, direct eye contact, and an effort to make a personal connection.
  • Help remove barriers to care by acting as a patient ambassador and exploring ways to provide care.
  • Provide patients with the correct documents for registration.
  • Enter accurate and detailed patient information into the Practice Management System.
  • Scan insurance cards and picture identification into patient accounts.
  • Schedule health center appointments and provide information and appropriate referrals.
  • Review appointment schedules at least two days in advance for funding availability and appropriate scheduling.
  • Perform other duties as assigned by the supervisor.

Benefits

  • $1.00 bilingual Spanish/English pay differential upon passing the language assessment test.
  • Opportunity for advancement.
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